Terms of service
This website is operated by HEARD. Throughout the site, the terms “we,” “us,” and “our” refer to HEARD.
HEARD provides this website, including all information, tools, products, and services available through the site, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our Services.
We may update or replace portions of these Terms from time to time by posting changes to this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and Services to you.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents under your care to use this site.
You may not use our products or Services for any illegal or unauthorized purpose or violate any applicable laws while using the Service.
You must not transmit viruses, malware, or other destructive code.
A violation of these Terms may result in termination of your access to the Service.
2. General Conditions
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
The headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.
3. Accuracy of Information
We make reasonable efforts to ensure that information on this website is accurate and current. However, information may occasionally be incomplete, outdated, or inaccurate.
Information on this site is provided for general informational purposes and should not be relied upon as the sole basis for making decisions when more complete or current information is available.
We reserve the right to modify website content at any time.
4. Changes to Services and Prices
Product prices and availability are subject to change without notice.
We reserve the right to modify or discontinue any Service, product, feature, or content at any time.
We are not liable for any modification, price change, suspension, or discontinuation of the Service, except where otherwise required by law.
5. Products and Services
Certain products or Services may be available exclusively online and may be subject to limited availability.
Returns are governed by our Refund & Return Policy.
We make reasonable efforts to display product images, colors, specifications, and other information accurately. However, we cannot guarantee that your device or monitor will display all colors or details exactly as intended.
We reserve the right to limit sales of our products or Services by person, household, geographic region, or jurisdiction where permitted by law.
Product descriptions, pricing, and availability may change without notice.
Nothing in these Terms limits any written warranty expressly provided by HEARD.
6. Billing and Account Information
We reserve the right to refuse, limit, or cancel an order where permitted by law.
These restrictions may apply to orders placed under the same customer account, payment method, billing address, or shipping address.
If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.
You agree to provide current, complete, and accurate purchase and account information.
Please review our Refund & Return Policy for additional information regarding returns and refunds.
7. Third-Party Tools and Services
We may provide access to third-party tools, applications, or services that we do not directly control.
Such tools and services may be provided “as is” and “as available,” subject to the applicable third party’s own terms and policies.
Your use of third-party services is at your own discretion and may be governed by separate terms provided by those third parties.
This may include services used for payment processing, shipping, customer support, hearing-related tools, analytics, or other website functionality.
8. Third-Party Links
Our website may contain links to third-party websites or resources.
We are not responsible for the content, accuracy, policies, products, or services of third-party websites.
Before completing transactions or providing personal information through a third-party website, please review that party’s applicable terms and privacy practices.
9. Reviews, Feedback, and Other Submissions
If you submit reviews, comments, suggestions, photographs, testimonials, or other materials to HEARD, you are responsible for ensuring that the content is accurate and does not violate the rights of another person or entity.
You agree that your submissions will not contain unlawful, abusive, defamatory, obscene, misleading, or malicious content.
We may monitor, edit, or remove content where appropriate or required by law.
Any separate rights relating to testimonials, photographs, videos, influencer content, or promotional submissions may also be governed by additional consent or usage agreements.
10. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other information.
We reserve the right to correct errors, update information, or cancel orders when information is inaccurate, subject to applicable law.
12. Prohibited Uses
You may not use the website or its content:
- For any unlawful purpose
- To violate applicable laws or regulations
- To infringe intellectual property or other legal rights
- To harass, abuse, threaten, defame, or discriminate against others
- To submit false or misleading information
- To upload viruses or malicious code
- To collect or track personal information unlawfully
- To spam, phish, scrape, crawl, or otherwise misuse the Service
- To interfere with website security or functionality
We reserve the right to terminate access to the Service for prohibited use.
13. Disclaimer of Warranties and Limitation of Liability
We do not guarantee that access to the website or Service will always be uninterrupted, timely, secure, or error-free.
Except for warranties expressly provided by HEARD, the website and Services are provided on an “as is” and “as available” basis to the fullest extent permitted by law.
Nothing in these Terms is intended to exclude or limit any rights or warranties that cannot legally be excluded.
To the fullest extent permitted by applicable law, HEARD and its officers, employees, affiliates, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website or Service.
Where a jurisdiction does not permit certain limitations of liability, those limitations will apply only to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless HEARD and its affiliates, officers, directors, employees, contractors, suppliers, and service providers from claims arising from your violation of these Terms, applicable law, or the rights of another person or entity.
15. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
16. Termination
These Terms remain effective unless terminated by you or by HEARD.
You may stop using the Service at any time.
We may suspend or terminate access to the Service if we reasonably determine that you have violated these Terms.
Obligations and liabilities incurred before termination will continue where applicable.
17. Entire Agreement
These Terms, together with the policies and operating rules posted on our website, constitute the agreement governing your use of the Service.
Failure by HEARD to enforce any provision of these Terms does not constitute a waiver of that provision.
18. Governing Law
These Terms and any separate agreements through which HEARD provides Services will be governed by the laws of [STATE TO CONFIRM], without regard to conflict-of-law principles, except where otherwise required by applicable law.
19. Changes to These Terms
We may update these Terms from time to time.
The most current version will always be available on this page. Continued use of the website after updated Terms are posted constitutes acceptance of those changes where permitted by law.
20. Contact Information
Questions about these Terms should be directed to:
HEARD
Email: support@heardclarity.com
Phone: 929-400-7711
Address: 585 Kent Ave, Brooklyn, NY 11249
Website: heardclarity.com